You can pay at the ticket machines and at the ticket office with all major credit and debit cards as well as with Twint. Cash and REKA checks are also accepted. Payment with REKA checks is only possible at the ticket counter. Further information and tickets can be found directly in our ticket store.

You can reach Kandersteg by train from Spiez and Brig. From Adelboden and Frutigen there is a bus (AFA) to Kandersteg. The walk from the station takes approx. 10-15 minutes. From June to October, a local bus runs from the station to the valley station for every train arrival/departure.

Public toilets are located at the mountain and valley stations and at the mountain restaurant on the lake shore. Further toilets are available in Oeschinensee. Going to the toilet in nature should be avoided. However, if you do need to use the "natural toilet", please do not leave any paper, tissues or wet wipes behind.

Parking spaces cannot currently be reserved. Parking spaces in Kandersteg are limited at weekends and during the summer. From around 12 noon onwards, there may be no parking spaces available – we recommend arriving early. Parking spaces are available for guests at the valley station from 6 a.m. until the evening. Hikers heading to Oeschinensee should use the hiking parking spaces in the village (lower hiking parking rates). No vehicles are allowed to enter at night. Vehicles are limited to a maximum length of 5 meters and a maximum height of 2 meters. Paid parking spaces and parking spaces for larger vehicles are located in the village and at the Schützenhaus.

Yes, there are lockers and ski racks at the top and bottom stations. Payment can be made digitally by debit card, Visa/Mastercard, Twint or cash. Weekly and season passes for lockers and ski racks are available at the ticket office.

Daily monitoring of marked and open slopes and trails ends with a final check at 5:00 p.m. Outside of operating hours, all slopes and winter hiking trails are closed and are not secured against hazards such as avalanche blasting, snow groomers, etc. In the event of an incident during operating hours, please contact the SOS patrol at +41 79 481 01 12. Outside of operating hours, please contact REGA 1414 or 112.

It is not permitted to enter wildlife rest areas, plant protection areas and restricted zones. Signposts mark the protected area zones where special rules apply. Never leave the marked paths and tracks and always follow the signs on site. Plants may not be dug up, picked or trampled.

Collect the waste and dispose of it in the waste stations. Waste separation stations are located at the mountain and valley stations, at the mountain coaster and along the main hiking trails.

In an emergency, call the 1414 rescue service immediately. In winter, the SOS patrolman (0041 79 481 01 12) should also be informed. There is an SOS room at the mountain and valley stations. Defibrillators are located at the mountain and valley stations and at the Oeschinensee mountain restaurant, near the lakeshore.